9/20/2011 - Post Hurricane Information: FEMA, Tips for Flood Victims and more

Hurricane Resources Information

Tips for Flood Victims & Consumer Complaint Form

Hurricane Relief and Recovery Guide (NJ211.org)

FEMA to open Hackensack office

The Federal Emergency Management Agency is scheduled to open an office at 1 Bergen County at noon Thursday, September 8, 2011 to take disaster relief applications from residents affected by recent flooding. The agency plans to have its employees take claims on the fourth floor of 1 Bergen County Plaza in Hackensack. After Thursday, the center will be open from 8 a.m. to 6 p.m., seven days a week.

FEMA asks that residents bring their photo identification, insurance information, an itemized list of damage and their FEMA registration number if they’ve already registered with the agency. Pictures are not necessary but may be helpful.

Even residents with insurance may be eligible for FEMA relief and residents are encouraged to register with FEMA online or over the telephone before visiting agency representatives in Bergen County.

Clean-Up Assistance: English, Spanish, Korean
NJ Declared a Federal Disaster Area- Hurricane Irene

The President has designated Bergen County as a federal disaster area in response to Hurricane Irene. To register for FEMA Disaster Assistance Programs, call 1-800-621-3362
or visit www.DisasterAssistance.gov  

Garbage Collection

The City will be collecting flood damaged items all week.  Simply place your items on the curb. 

Collection is limited to flood damaged items only. Special collection ends on Friday, 9/2.

1. Severe Weather Safety Tips

Reentering Your Flooded Home

Protect Yourself From Mold

Food Safety During An Emergency

5. Sanitizing/Disinfecting with Bleach

6. NJ Flood Clean-Up Assistance

(From the Hackensack Health Dept.)


This message is for the following apartment complexes only.

If you reside at:

Madison Arms Apts. Kinderkamack Rd
Grand Manor Condo's. Main Street
19- 25 Jefferson Apts.
Berkshire Gardens - 35 Arcadia Road
Suburban Terrace Condo Assoc – 400 Esplanade
Albarelli Hackensack Assoc – 340 Hudson St
960 Main Street Condo Assoc. - 960 Main Street

The office of emergency has issued a mandatory evacuation. Be sure to bring any medication, ID's and your pets.

For any further information please call 201-646-7800. 

From PSEG's site:

August 28, 2011

PSE&G Hurricane Irene Update: Aug. 28, 2011 at 7:30 p.m.

Approximately 375,000 PSE&G customers are without power at this time statewide. The number of outages continues to climb as flooding impacts the region. PSE&G has 6,000 employees supporting the restoration effort including 840 PSE&G and out-of-state linemen, an additional 50 crews that have now joined the effort from Ohio, and 540 tree contractors. While the majority of customers will be restored within 48 hours, customers should be prepared for potentially lengthy outages of up to seven days. Those outages due to flooding will take the longest to restore.

In addition to widespread electric outages, the heavy rain and storm surge may result in gas outages. Water could enter the utility’s gas distribution system, as well as flood customers’ basements and gas appliances. Customers are reminded to call PSE&G to report gas odors and to contact their local municipal officials for direction and assistance in pumping water out of their basements.


Flooded basements can pose a genuine safety risk. Customers should be cautious:

  • If they lose electricity and their basement is flooded, notify PSE&G (1-800-436-PSEG (7734) and call their municipality. Stay away from the breaker box if it's in a flooded basement. And don’t go into a flooded basement if energized wires are present.
  • If water is rising to the height of any gas appliance, the gas supply to the appliance should be turned off. If customers are unable to do so, they should contact PSE&G or their local police or fire department for assistance. To restore gas service to appliances call PSE&G (1-800-436-7734) and have the appliances checked for safety and restored to proper operation.
  • Customers should call PSE&G (1-800-436-PSEG (7734) immediately if they smell gas.


Customers who use portable electric generators should carefully read and follow the manual that came with it. Be sure your generator is UL-approved, installed by a licensed electrician and inspected by your local electrical inspector. There must be a way to physically disconnect your generator from utility lines. Customers who improperly install, operate or maintain a generator are responsible for any injury or damage suffered by themselves, their neighbors or utility workers.

To report a power outage, call PSE&G’s Customer Service line: 1-800-436-PSEG (7734).

Crews work to restore power to the largest numbers of customers first, taking into account “priority” customers, such as hospitals, police stations, fire stations, water and sewer facilities, communications facilities (TV, radio, and telephone), and customers on life-sustaining medical equipment. At the same time, the utility restores power to homes and businesses, starting with the circuits serving the largest number of customers.

Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.

We have activated our Twitter page to keep the public informed about our restoration progress. Sign up as a follower at http://twitter.com/psegoutageinfo.

** The next update will be about 10:00 p.m.

Public Service Electric and Gas Company (PSE&G) is New Jersey’s oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne National Achievement Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company


A Hurricane Warning has been issued

County Executive Kathleen Donovan has declared a state of emergency for the County of Bergen. The center of the forecast cone of Hurricane Irene (weakened to a Category 1) has moved slightly eastward. A Hurricane Warning and a Flood Watch are in effect for Bergen County. Current forecasts relevant to Hurricane Irene are calling for 5-10" of rain Saturday afternoon into Sunday afternoon. Coastal areas may have increased flooding due to storm surge and high astronomical tide. It is forecasted that there is a significant chance of winds up to 47 MPH with gusts that could reach 75 MPH. The times of the highest winds are predicted for Sunday morning through the midday. These forecasts are subject to change.

The Governor has declared a State of Emergency for New Jersey.

Emergency Shelter/Emergency Parking

At the request of the Red Cross, Bergen Community College will be open as a shelter by noon today for Bergen residents and to accept Passaic County residents. The Izod Center will be used as a shelter for residents of southern New Jersey.

The city of Hackensack has made available the Atlantic Street parking Garage for residents in Flood Prone areas. Residents may park their vehicle in the garage until 8:00 am on Monday, August 29, 2011. The garage is being made available until it reaches capacity. Further information is available at 201-646-7770

Please monitor local weather conditions. Additional weather bulletins will be issued as necessary.




NYC commuters: Please note that the George Washington Bridge closes when winds reach 80 mph.

Any chemical spills should be reported to the NJDEP hotline: 877-927-6337.